Business Analyst (Customer Experience)

职位描述

1.Drive end-to-end performance tracking and operational visibility across core food, quick-commerce, and specialized business verticals. 2.Construct, optimize, and maintain complex Hive SQL queries using CTEs, window functions, and JSON parsing logic to power core reporting infrastructure. 3.Integrate GenAI tools into daily routines for automated code optimization, unstructured text/sentiment analysis, script debugging, and technical analysis generation. 4. Design and launch automated BI dashboards, interactive scorecards, and multi-tier performance models with key modules like UE, cost and occurrence for internal and external support teams. 5. Collaborate with business and operations to author data schema requirements (MRDs), streamline multi-scope requests, and standardize regional metric definitions during different business cycles.

任职要求

• SQL