客服系统产品运营实习生
美团 · 北京市 · 实习
职位描述
1.System Management: Assist in daily maintenance, configuration, and version updates of customer service systems to ensure stable operations. 2.Requirement Management: Assist in collecting and analyzing system requirements from CE-Sites, coordinating with product and R&D teams for feature development and optimization. 3.Data Analysis: Monitor system performance, analyze usage data, and provide recommendations to improve tool efficiency and user experience.