AliExpress Global Stars-Local User Research Intern-Japan

AI 摘要智能生成

以重点AE国家用户运营与语言类实习岗位为切入点

职位描述

以重点AE国家用户运营与语言类实习岗位为切入点，充分发挥在华外籍留学生（AE Global Stars）对本地市场的理解与洞察，推动AE业务本地化创新，并将其打造为AE培养全球化人才、支撑重点市场快速扩张的核心枢纽。 Using user operations and language-focused internships in AE’s priority countries as a starting point, fully leverage AE Global Stars’ deep understanding of local markets to drive localized business innovation and establish them as a central hub for cultivating global talent to support AE’s rapid expansion in key markets. 1、Research and analyze consumer demographics and purchase interests in target growth markets 2、Spearhead end-to-end customer experience optimization, fueling business growth 3、Harness customer lifecycle data and shopping journeys to continuously uncover pain points, deeply understand shopper needs from browsing to post-purchase-and then relentlessly drive improvements 4、Forge cross-functional synergies with product and growth teams to co-create solutions that elevate the customer experience 5、Analyze voice-of-customer data to understand service journey frictions, contributing to product/process enhancements that amplify service quality and efficiency

任职要求

• Previous internship experience at well-known ecommerce or media platform preferred
• Strong analytical abilities and communication skills. Logical and systems thinking to understand complex situations from a big picture view
• Proficient with office software (Word, Excel, PowerPoint, etc.) and editing tools (Adobe Creative Suite). Ability to break down and explain concepts clearly
• Creative and collaborative spirit. Brings positive energy. Deep-rooted local expertise to decode cultural nuances that spark intuitive experiences
• Fast learner who takes ownership over achieving team goals. Flexible to evolving priorities