Intern (Business Relationship Management)

职位描述

New York, United States of America The standard internship duration is three (3) months, with the possibility of extension up to six (6) months. Preference will be given to candidates available for the full six-month term. The internship may be undertaken on a part-time or full-time basis. Preference will be given to candidates available on a full-time schedule. Interns will be recruited for either of the following cycles: o January–June (Spring–Summer) o June–December (Summer–Fall) The Office of Information and Communications Technology (OICT) is leading the digital transformation of the Organization to enable a better, safer, more sustainable future through secure, reliable, and innovative technology solutions. This internship is for three (3) months with an opportunity to extend for up to six (6) months depending on the needs of the Office. The internship is UNPAID and may be undertaken on a part-time or full-time (five days per week at 35 hours) basis under the supervision of a staff member in the department or office to which they are assigned. Preference will be given to candidates who are available full-time. This internship is within the Business Relationship Management Section of OICT. BRMS offers internship opportunities in three areas, with generic duties to: • Assist the Information and Communication Technology teams on various IT projects and services • Provide administrative and substantive support to meetings and conferences, including the preparation of background documents and presentations, drafting of meeting minutes, and handling logistics • Prepare documentation, including training materials, operational reports, manuals, and user specifications • Support data analytics or data policy • Work with Microsoft Outlook and other desktop applications, specifically Microsoft SharePoint Hub • Work with MS Power BI, Tableau, MS Dynamics or other similar self-service analytics toolsets • Assist in other IT functions as necessary Interns will be requested to indicate their main preference among three key areas: BUSINESS RELATIONSHIP MANAGEMENT • Assist Business Relationship Managers in maintaining relationships with OICT partners and understanding their needs, challenges, and priorities • Collaborate with OICT's clients to understand processes, identify pain-points, and support in the development of ICT plans using potential technology solutions • Log demands and client requests for new ICT capabilities or changes to existing ICT services • Coordinate with client users, vendors, and teams within the UN system on Information Technology services DATA ANALYTICS • Assist in the development of corporate visualization solutions derived from multiple data sources using state-of-the-art tools to enable insight and decision-making at various levels • Support the development of data models, including performance measures, to enable scorecard analysis • Build interactive dashboards and reports, using corporate analytics applications • Perform ad hoc analysis and present results in a clear manner • Work with MS Power BI, Tableau, MS Dynamics or other similar self-service analytics toolsets • Work with relational databases such as SQL Server or other databases • Work with analytical techniques such as sentiment analysis, predictive analysis or social media monitoring PROJECT SUPPORT • Help analyze performance across functional areas, including human resources, supply chain, healthcare, uniformed support, planning and operational support, HQ facilities and administrative support • Support work on priority projects such as specific innovation initiatives including managing a SharePoint/Teams hub dedicated to the ongoing pilot project for the Operationalization of Telemedicine Capability for UN Peacekeeping Missions • Support the design, drafting, and implementation of strategic priorities, such as department-wide performance framework, client relationship models, etc. • Communicate effectively with team members, stakeholders, and clients, both orally and in writing, to support project objectives. Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer. THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.